Bold, service-oriented, and customer-centric
We innovate unprecedented solutions and simplify the complex with a focus on usability. We bring ideas and alternatives to the table, allowing you to choose the best path to realize your idea and explore its business potential.
We combine business understanding with development expertise, ensuring a cost-effective balance between customer experience, business goals, and the necessary technological solutions in your product or service. We help your project or idea progress, regardless of its stage in the lifecycle.
What do you truly desire?
Refine and Validate a Business Idea
A satisfied customer is the secret to business success. Even the best idea or invention can turn out to be a misinvestment. Involving customers in refining the idea provides an advance understanding of whether the idea will fly or if it’s worth taking a step back and reconsidering.
“Experience Productization Beforehand with Preproductization” is our motto. When a customer gets to try a demo or prototype of the solution, you receive valuable feedback. Best of all, you gain valuable insights into whether the concept or idea is successful and aligns with your goals. Preproductization ensures the return on your investment.
Develop Service Further or create a New Service or Product
The essence of technological service design is to build a service or product in a way that finds a cost-effective balance between customer experience, the service provider’s business, and the necessary technological solution.
During the design process, customer needs are crystallized, data movement is outlined, and flawless, visually stunning user interface with excellent user experience is created. Well-executed, the result is a validated service or product, along with the requirements for the technological solution.
Visually Appealing UI with Better User Experience
An intuitive, user-friendly, accessible, and visually pleasing user interface provides customers with the best user experience. A service experience pieced together bit by bit rarely offers the same experience and cost-effectiveness as when the user experience of the service or product is designed as a whole.
Sometimes there is a need only for improvements or to start small. This we can analyze together with UnSeen Buzz, or we just roll up our sleeves and start.
Recipe for Success or Winning Concept
“This is what we ordered, but we didn’t need this.” If the implementation does not serve the customer’s needs or fulfills them incorrectly, it is a useless investment. When the groundwork is done well, it’s time to turn the chosen features into a specification/backlog and technical architecture.
Listening to customers with a keen ear and identifying opportunities and constraints in the operating environment is crucial when creating a specification and priorities for production. A purpose-adapted software architecture ensures a solid foundation for development and budget.
Sustainable Software Solutions and Solid Expertise
Unseen technology is the best you can get.
The exception confirms the rule, and that is a well-polished user interface and visualization. Of course, it must work in the same consistent way as the system running under the hood: the solution must not cause frustration for the user in terms of slow performance, hidden menus, or data leaking into the wrong hands.
As a technology partner, we validate the right technologies and integrate them into your offering. We understand various operating models, and we use modern and proven tools. We offer software development as consulting service as well.
Utilize Data to Create New Features or Business
Utilizing data is a prerequisite for innovation. Data can be used to support development, where existing user data is used to explore what new features are worth implementing. Another perspective is that entirely new business models are created from data. In both cases, it starts with data wizards analyzing the data.
Once it is understood how data can be leveraged to create customer value, it is time to implement the best ideas into production. Typically, the solution utilizes either a mathematical algorithm or machine learning/artificial intelligence.
Identify Business Potential by Piloting with Technology and Data
Modern technological digital solutions are based on data. However, the value and return on investment for data collection, processing, action, and visualization are difficult to measure without concreteness.
There is an exploration journey where we investigate what data could bring to your business, and you get to try it out in practice. A demo or prototype offers an opportunity to test the idea with customers and at the same time find out which features are important.
Turn Business Course Towards Growth
A typical challenge in the digitalizing world is that machines, devices, and systems have been sold for years, but signs of decline are starting to show on the bottom line. Competitiveness erodes, the potential of digitization is not recognized, and something new should be done.
If the business need or idea is not yet concrete and structured enough to start advancing its solution. To find the path to the solution, you must first formulate the problem. UnSeen Buzz is an effortless and easy way to get started.
Productization and Product Management
We help flexibly and with a low threshold in all stages of productization, from the early steps to problem-solving. Productization built on a sustainable foundation is close to our hearts.
Software Development and Data
We undertake development work and seek benefits from data either as an independent development team or by providing experts directly to your project.
Service Design and User Experience
At the core of technological service design is creating a service or product that strikes a cost-effective balance between customer experience, service provider’s business, and the necessary technological solution.
We are happy to share our experience and strategic expertise when you need a new perspective and assistance with pressing business and technology challenges or need software developers or other team roles to strengthen your development team.
UnSeen Buzz – Crystallizer
There are situations where the business need or idea is not yet concrete and structured enough to start advancing its solution. To find the path to a solution, the problem must first be formulated.
Preproductization – UnSeen Labs
Preproductization is a test-driven business and technology design service. The idea is to offer better precision and predictability for productization. With proven customer interest, marketability and technical readiness, you have proof points for investment decision.
From our customers
Starting almost from scratch, we have reached a point where we are developing features using AI every day. So, things have been set in motion, and you can see how development progresses every week. We are still in the early stages, but this initial spark has been very important in order to get started with concrete steps and not just stay dreaming.
Chief Product Officer, ADE Insights Oy
It was crystal clear to UnSeen what to do and how to get it done. They gained a very good understanding of our business and that of our customers.
Director, Digital Business, Geomachine Oy